This privacy policy explains the basis on which we will deal with any personal data, including payment data, and other data that we collect from you, or from other sources, or that you provide to us, when you access and use the Arab Four application. And the ArabFor.sa website, because we realize the importance of this data, we are committed to protecting and respecting your privacy, so please read the following carefully to understand our practices with regard to data. When you use our services, you agree to deal with data in accordance with this privacy policy, and it is References mentioned in the first person pronoun in this privacy policy refer to “Arab Four” Company, and the reference to “user” refers to you as an individual or legal person.
We consider our customers' data to be an important part of our work, and therefore we only share data as stated below, and only with companies that follow the same practices and have protection features (at a minimum), provided that these benefits are stated in the privacy policy:
You understand how important it is for these companies to have access to your relevant data to perform their tasks, and we make sure that these companies do not use the data for other purposes, and we may receive data from these companies about you, such as delivery data and addresses updated for you for the purpose of using it to correct our records and deliver Goods related to your purchase.
Through your use of the Arab Four application, you agree to the transfer, storage, use, and disclosure of data between companies and service providers that are not affiliated with us, wherever their geographical location is, provided that these companies are contractually committed to respecting the privacy of this data.
As for other parties working to provide our services, we may cooperate with other companies or service providers (logistical companies to deliver products to you, marketing companies, online payment gateways to conduct banking transactions, etc.), and it is possible that these other companies will carry out your transactions. Store data in a digital wallet so that your use of our services is more efficient.
For marketing and promotions, we may use data to provide you with information about goods and services that you may be interested in, as well as to enhance your experience in using the application, service messages, new features, improvements, special offers and events of interest. We can communicate with you through various channels. , such as emails, application notifications, WhatsApp messages, and mobile messages.
We may provide this data to advertisers to help them reach their target audience and to enable us to comply with our obligations to advertisers to display their advertisements to the target audience.
From our company:
- Only employees, service providers and agents who need to know the data will be allowed access to it to carry out their work.
- If you participate in some of our competitions and promotions, we may ask you to provide additional data, if you win one of the competitions, such as personal data to confirm your eligibility and present the prize to you. The process of collecting this data is carried out by us or by the participating sponsors or sellers of the promotions. Please review the privacy policies of this third party to learn how it uses any data it collects.
- Protecting the application may cause us to disclose the customer’s account and other personal data, when we believe that such disclosure is appropriate to comply with the laws and investigations conducted to enforce these laws, to protect the rights, property, and safety of our users or others, and this includes exchanging data with companies and institutions. Others for several reasons, including protection against fraud and reducing credit risks.
- Our application may contain links to and from websites belonging to the networks of companies we deal with and advertisers. If you enter a link from one of these links, please be aware that these sites have their own privacy policies, and we will not bear any responsibility or claim for them. These policies, and please check the policies of those sites before providing any personal data or any other information.
- We will store data for as long as necessary in accordance with this privacy policy, or if this is required to comply with any law, and this data may be transferred, stored, processed, and used by companies or service providers that are not affiliated with us, as well as It is possible that your payment data may be transferred and stored by other companies to process payments and provide technical support services.
- The data that we collect from you may be transferred, stored or processed by a team working outside the Kingdom of Saudi Arabia, in addition to other tasks in fulfilling your request, processing payment details, and providing support services.
- We take the necessary steps from a technical, commercial, technical, and administrative perspective to ensure that this data is handled safely, and in line with this privacy policy, in order to protect it from unauthorized access, change, disclosure, or destruction.
We may use encrypted electronic technology to protect this data while sending it to our application, in addition to an external electronic firewall, and electronic firewall technology on the server on which the application is hosted, so that we can repel malicious attacks on the Internet.
On the user side:
- It is important for you to ensure that your password and the device you use to access our application are protected, and to avoid any unauthorized access from others, and you alone bear the responsibility of keeping your password in complete confidentiality, so make sure to register Exiting after finishing using a device that is generally used and shared by more than one person.
- Because sending data over the Internet is not completely safe, we will do our best to protect this data, but we do not guarantee the protection of the data sent to the application, and you alone bear the consequences of the risks of sending any data.
- You must check the updated privacy policy regularly, and your continued use of the application after any changes constitutes your acceptance of this privacy policy in its updated form.
- You can access data related to your account and transactions with the application for the purpose of viewing the data, and updating it if the situation requires, including:
· Personal identification data, name, email, password, correspondence and personal advertising preferences.
· Payment settings and credit card information.
· Up-to-date data regarding your most recent purchase orders.
· Email notification settings.
· You may opt out of receiving future marketing communications from us at any time by adjusting your customer communications preferences, through the unsubscribe link in email communications. To shop through the app you will need to adjust your notification settings in the General section on mobile.
We may collect and process data that you provide to us:
· If you download or use the Arab Four application, we may be able to access details regarding your location, including your device’s unique identifier.
· By filling out the forms in the application, including the data provided when registering.
· When entering a competition, promotion, poll, vote, reviews, testimonials or feedback.
· In the details of the transactions you made through the application, and our processing and delivery of the goods you requested.
· When you inform us of any difficulty you face when using the application.
· In the correspondence log if you contact us.
· From general and aggregated demographic and non-personal data.
· By reading the details of your computer, your IP address, operating system, browser type, in addition to data related to your general use of the Internet: by using technology that stores data on your device or access to it, such as cookies and tracking code. Conversions, web beacons, etc.
· Other shared registrations (such as social media logins), subscribing to our services, posting materials, or requesting other services.
· Your email address and mobile number that were provided to us by others who confirmed to us that they obtained your consent to share your email address.
· Any other data we consider necessary to enhance your experience using the application.
We may use data in the following situations:
· To provide you with information, products or services that you request, or that we think you might be interested in, and where you have agreed to be contacted for such purposes.
· To provide you with location-based services, advertisements, search results and other content tailored to you.
· To carry out the obligations resulting from any contracts concluded between you and any other party using our application, or between you and us.
· To improve our services and to provide better and more personalized services to you.
· To ensure that the content of our application is presented in the most effective way for you and the type of device you are using to access our application.
To notify you of changes we make to the application and necessary updates.
· For any other reason we deem necessary to enhance your browsing experience in the application.
· To manage incentive programs and fulfill your requests for these incentives, and to allow you to participate in competitions and then notify you in the event of victory.
The application will place cookies when you log in to the application. This is to ensure an enjoyable and smooth experience for the user through the application. You can deactivate cookies by changing the application settings. If you deactivate cookies, this will affect how the application works and may You will not be able to access/or use some or all of the functions in the application. Performance cookies collect information about how you use the application, and which screens you visit most of the time, allowing us to provide you with targeted and relevant choices that enhance your experience. Your browsing and use of the application.
We may retain a copy of the data for the purposes of complying with laws, especially when you update information, as we retain a copy of the previous data for our records.
Our work is subject to constant changes, so this privacy policy may be affected, and needs constant change. We will publish the latest version of the privacy policy through the application, and it will remain in effect since its first publication in the application, or based on the date that we specify on our part as the date For its validity.
We may send periodic email reminders of our notices and terms, but you should check by continually accessing our application to see the latest changes.
If you have any inquiries regarding your data in our application, please contact us and provide us with an accurate description of your inquiries, and we will respond to and address them.
